Privacy Policy

Effective Date: June 16, 2026

‍ This Privacy Policy describes how Straight Stitching, LLC ("Straight Stitching," "we," "us," or "our") collects, uses, and protects information when you visit straightstitching.com (the "Site") or interact with our products and services.

1. Information We Collect

‍ ‍Information you provide directly:

  • Contact information (name, email address, mailing address) when you make a purchase, sign up for our newsletter, fill out a contact form, or apply to be a pattern tester.

  • Payment information when you make a purchase. Payment is processed directly by Squarespace Payments and its payment partners — we do not store your full card details on our own servers.

  • Any messages, comments, or content you choose to submit to us.

‍ ‍Information collected automatically:‍ ‍

  • Standard technical and usage data (such as IP address, browser type, pages visited, and referring site), collected through cookies and similar tools, including Google Tag Manager, to help us understand how visitors use the Site and to improve it over time.

‍ ‍2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, including shipping physical items and delivering digital pattern downloads.

  • Send order confirmations and customer service communications.

  • Send marketing emails — such as our newsletter — if you've opted in. You can unsubscribe at any time using the link in any email.

  • Respond to questions, comments, and pattern tester applications.

  • Maintain and improve the Site and your experience using it.

  • Comply with legal obligations and protect against fraud or misuse.

‍ ‍3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help run our business — Squarespace (hosting and payment processing), MailerLite (email newsletter delivery), and USPS (order shipping).

  • Pattern testers, only as needed to administer the pattern testing program, governed separately by our Pattern Tester Agreement.

  • Legal or government authorities, if required by law or to protect our legal rights.

  • A successor business, in the event of a sale, merger, or transfer of our business.

‍ ‍4. Cookies

‍ We use cookies and similar technologies to remember your preferences, understand site traffic, and improve your experience. You can disable cookies in your browser settings, though some parts of the Site may not work as well without them.‍ ‍

5. Data Retention

‍ We keep your information for as long as needed to fulfill the purposes in this Policy, meet our legal obligations, resolve disputes, and enforce our agreements.‍ ‍

6. Your Rights and Choices

‍ Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To exercise any of these rights, contact us at tiffany@straightstitching.com.

‍ You can unsubscribe from marketing emails anytime via the link at the bottom of any email, or by contacting us directly.‍

7. Children's Privacy

‍ This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.‍ ‍

8. Third-Party Links

‍ The Site may link to third-party websites, including social platforms or affiliate partners. We aren't responsible for their privacy practices, and we encourage you to review their policies separately.‍ ‍

9. Changes to This Policy‍ ‍

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date. Continued use of the Site after changes are posted means you accept the updated Policy.‍ ‍

10. Contact Us‍ ‍

Straight Stitching, LLC 175 Ironwood Cir Aurora, Ohio 44202 tiffany@straightstitching.com